“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...

The retail industry is working to catch up on generative AI as the technology evolves at a rapid pace. While plenty of companies are using it to drive efficiency, it’s also presented a change to how ...

Experts weigh in on the benefits and harms. By Simar Bajaj For better or worse, many people are asking artificial intelligence chatbots for health information and advice. According to a June 2024 poll ...

Pooja Shree Chettiar does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...