Secure Sockets Layer remote access users who use the technology for getting to their desktop applications might want to try a new product from 3am Labs – it’s free. Called LogMeIn, the software can be ...

Funk Software in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new version ...

Software glitches often lead to an expensive service calls. In many cases, these calls occur at the expense of the system builder. At the very least, the system builder faces shipping charges for ...

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

What's the going app/service these days for helping users with remote access? For example if I have a call from someone in another state (or anywhere really) that needs my help to download, configure, ...