I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

What's your favorite hotel perk: Is it the swanky gym, the fluffy pillows, the opulent spa? Or maybe it's the simple but luxurious treat that is room service. After all, once you've ordered an ...

Room service robots are being deployed at hotels around the nation, aiding staff at a time when the industry is facing a labor crunch driven by the coronavirus pandemic. Savioke Relay Plus robots take ...

A video of a Chicago hotel's unique form of high-tech room service has gone viral on TikTok. The clip was shared by Sarah A. VanVactor (@gogettersaraha) and has had 4.6 million views since it was ...

Automation has become part of everyday life in many industries, and hospitality is no exception. Hotels, restaurants and resorts are experimenting with robots in both guest-facing and back-of-house ...

When the Hôtel Monville in Montreal opened in 2018, it was one of the first hotels in Canada that offered a truly contactless visitor experience. Guests at the 269-room hotel could check in via the ...

South Korean car manufacturer Hyundai has started two pilot delivery service programs using autonomous robots at a hotel and a residential-commercial complex located in the outskirts of Seoul. Based ...